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Have a question or need assistance? I’m here to help you out with anything you need.
Frequently Asked Questions
We’re here to help with your questions!
Orders are typically processed within 1–3 business days. UK delivery usually takes 2–5 working days, while international orders can take 7–14 days depending on location.
For hygiene reasons, I generally don’t accept returns on earrings unless they arrive damaged or faulty.
Please contact me within 48 hours of delivery with photos, and I’ll arrange a replacement or refund.
I accept most major credit cards and PayPal for secure transactions. Your information is always kept private and secure.
You can contact me through the above form or via my social media channels. I’m happy to assist you with any questions!
Yes! I send out a newsletter with updates, special offers, and new arrivals. Sign up on my website to stay in the loop!
Currently, I operate online to reach a wider audience, but my earrings are stocked in a number of shops.
My online shop is open 24/7, and I respond to inquiries Monday to Friday, during regular business hours.
Absolutely. I can include gift wrapping and a personalised note—just add your message at checkout.